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The Route Less Traveled: Don’t Overlook Direct Mail

In the digital age, it can be easy to forget about good old-fashioned direct mail. Sure, email and social have their advantages. But there’s also something to be said for a tangible offer delivered straight to your customer’s mailbox.

Case in point: Did you know that 73% of American consumers say they actually prefer direct mail to other media because they can control how they interact with the message? Or that for every 36 marketing emails you receive, you get just one piece of mail? If nothing else, print stands out today because it’s often the exception.

Still not convinced? Consider that consumers who receive direct mail can recall the brand 75% of the time — compared to only 44% recall among those viewing digital versions of the same content. That’s because direct mail requires 21% less cognitive effort to process than a digital ad. Simple is memorable — and that means direct mail often makes a stronger, more effective connection.

Of course, not any old mailer will do. To really stand out, you need to step up. Here are a few tips to help you get the most out of your next direct mail effort:

Break the routine

Stop your customer in their tracks with a uniquely-sized mailer, or with uncommon papers and printing techniques.

Have something to say

No amount of gimmicks or glitter will make up for a lack of content. Learn about your audience, and then speak to them clearly about their interests.

Don’t say it all at once

It’s a note, not a manifesto. Make your point, ask for a specific action, and save the sales pitch for another touch point.

Measure, then manage

Consider a unique phone number or URL to help you monitor performance and track results.

Ask an expert

There’s an overwhelming amount of regulation about what will go through the mail and what won’t. Yes, there are some helpful online resources. But your best bet is to consult the post office or a direct marketing specialist sooner, rather than later.

Of course, we always recommend a balanced, integrated marketing campaign to ensure your message connects across multiple channels. But there are times when the message lends itself to print. When that’s the case, you may find the way to your audience’s heart is through their mailbox.

Over the years, we’ve used direct mail to help countless clients reach the people they care about. Here are a few of our favorites, ranging from clever postcards to eye-catching premiums. In every instance, we start by clarifying the message — and then delivering it creatively.

Have you had success with direct mail? Are you looking for help crafting your next campaign? As always, we’d love to know about your experiences — and we’d be happy to learn about your objectives. 

SOURCES: COMPU-MAIL AND NEIL PATEL
www.compu-mail.com/statistics/25-direct-marketing-statistics-for-2020
www.neilpatel.com/blog/direct-mail-in-the-digital-age/

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